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Remote Control Cisco Phones
From ANYWHERE in the world
with network connectivity!
See exactly what the user sees
Press phone buttons remotely
View and Control multiple phones
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TAPS
Absolutely the fastest and easiest
way to deploy Cisco Phones
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Slash Cisco UC Deployment and Support Costs with Software Tools From VoIP Integration

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Latest Updates

  • 2.1.1012 Released - Bug Fix for increased performance from 2.1.1011
  • 1.2.1018 Released - Bug Fix for bug that was introduced in 1.2.1016 in additional information gathering., Bug Fix for SEP to BAT Enterprise Service that can get created even if it is disabled.
  • 4.2.1015 Released : Enhancement to Multi-View macros, improved screen download speed.
  • 4.2.1022 Released : Bug fix for Macro Editor tool occasionally crashing Phone Remote.
  • 3.1.1032 Released : Bug fix for personalization to phones that do not communicate via HTTPS.
  • 3.1.1038 Released : Bug fix for 88xx series phones using Key Press method.
  • 3.1.1045 Released : Bug fix for TFTP upload on CUCM 11 servers.
  • 1.1.1010 Released : Added HTTP fallback when erasing CTL files.
  • 1.2.1027 Released : Added Support for 7800/8800 Phones
  • 3.1.1013 Released - Adding Ability to set backgrounds to Cisco default.
  • 1.2.1016 Released - Added graphical support for 8941/8946 on firmware 9.3.2 and above.
  • 1.2.1021 Released - Bug Fix - Searching for extensions on Line 1 only.,Bug Fix - Searching for extensions on devices of the same model type only.
  • 3.1.1034 Released : Improved image formatting process to shrink image size.
  • 1.2.1015 Released : ITL Scanner Bug Fix - Fix for false positives for ITL issues.
  • 1.1.1005 Released - Bug Fix for display on PCs with screen resolution of 125%
  • 3.0.1012 Released - Added web browser activation method, Added EM Login Automatic Logout Time.
  • 1.2.1028 Released : Bug fix for serial number collection on some clusters.
  • 1.2.1020 Released - Added Support for CUCM 10
  • 4.2.1020 Released : Play Sound feature added. instruct remote devices to play audio.
  • 4.2.1010 Released : 78xx Model Support & Invalid ITL file detection
  • 4.1.1016 Released : Reduced screen refresh flicker. Added Extension Mobility support to Multi Phone. Reduced screen refresh flicker.
  • 1.2.1022 Released - Bug Fix - Removed unsupported devices in search that were causing TAPS to fail.
  • 1.2.1014 Released - Added extension prefix option for use with E.164 or long dial plans
  • 3.1.1018 Released - Bug fix to restrict changing device types on the deployment page before selecting an image.
  • 4.2.1024 Released : Fix for 8800 series phone button processing.
  • 1.2.1023 Released - Added Default Cluster to connect at startup., Added ( -connect "Cluster Name" ) command line option.
  • 4.2.1021 Released : Bug fix for failing to connect to CUCM 11.
  • 3.1.1033 Released : Fixed display on computers with screen size set to 125%.
  • 3.0.1011 Released - Improved application start up time.
  • 1.1.1003 Released - Public Release.
  • 3.1.1035 Released : Added option to exclude EM Profiles from image deployment.
  • 2.3.1019 Released - Bug fix for improved screen refresh rates
  • 1.1.1008 Released - Patch for use on CUCM 9.1.1 (21010)
  • 3.1.1015 Released - Added Support for Extension Mobility, Device profiles can now be used in device groups to deploy backgrounds. Backgrounds will be deployed to the device where the profile is logged in when the deployment is started.
  • 3.1.1044 Released : Bug fix for failing to connect to CUCM 11.
  • 3.1.1031 Released : Added support for HTTPs web server only phones.
  • 4.2.1023 Released : Faster connection to clusters.
  • 1.2.1013 Released - Performance enhancements.
  • 3.1.1024 Update - Bug fix affecting extension mobility profiles.
  • 3.1.1022 Released - Added support for for large CUCM 8.6 clusters
  • 3.1.1023 Released - New and Enhanced features
  • 3.1.1042 Released : Added support for 8845/8865 Phones
  • 3.1.1011 Released - Added support for Communicator on CUCM 8.5
  • 3.0.1019 Released - Added double click on Group to Edit Inclusions, Added Multi Select ability to remove Inclusions / Exclusions
  • 3.1.1036 Released : Bug fix for uploading to TFTP on CUCM 10.x. Bug fix for Invalid Username/Password warning not being displayed.
  • 4.1.1014 Released : Bug Fix for Compare Tool.
  • 4.2.1017 Released : Multiple Improvements to Multi Phone.
  • 4.2.1019 Released : Added support for 8845 and 8865 phones.
  • 4.1.1015 Released : Bug fix for macros to 89XX and 99XX phones.
  • 3.1.1016 Released - Added ability to create device groups directly from the Failed List, New feature to import device groups from a list of device names and support for extension mobility.
  • 1.1.1010 Released : Patch for use with CUCM 10.x.
  • 3.1.1024 Released - Includes Bug Fix for TFTP servers within cluster with different domain suffix
  • 1.1.1012 Released : Added support for 78xx and 88xx series phones.
  • 3.1.1030 Released : Added support for 8941/8941 personalization - Required firmware 9.4(1)+
  • 3.1.1021 Released - Added support for TFTP Upload on CUCM 9.0+
  • 1.1.1007 Released - Improved memory handling during the save to file phase of the data collection, Added the ability to delete multiple collections at once
  • 3.1.1017 Released - Speed Improvement for Deployments of over 5,000 phones.
  • 1.2.1016 Released : Added support for devices without extensions. Bug fix for CTL/ITL erase on 8941 and 8945 phones.
  • 3.1.1039 Released : Added Support for 8811 Phones
  • 4.2.1018 Released : General performance enhancements
  • 4.2.1012 Released : Bug fix for connecting to Call Manager Express. General improvements for changing between Clusters.
  • 4.2.1011 Released : Added support for 8841, 8851, and 8861 model phones.
  • 1.1.1004 Released - Bug Fix for system crash on CUCM version 6.0.

Our Clients

Testimonials

  • We support about 1,000 people across 74 locations. Software tools from VoIP Integration allow us to provide better support to our users, while saving an incredible amount of time and money.

    Casey Kicklighter, Network Administrator
    Ameris Bank