VoIP Integration Phone Remote allows you to take control of one, many or all Cisco phones from anywhere with network connectivity.
Phone Remote allows you to test remote site features such as conferencing, call routing and SRST. See the actual phone and see the phone screen when troubleshooting or training end users.

Key strokes sent to the phone are interpreted as if the user had pressed the key on the actual phone. Screen updates show the screen as displayed on the device

A call me feature allows you to configure a destination phone number, with a single click the remote device will call you on speaker.

Key stroke macros allow users to record or enter a series of key strokes which are sent to the phone as a group. Common functions such as Call Info, Phone Reset and Factory Erase are easily accessed with pre-programmed macro buttons.

Phone remote has two viewing modes, single phone which looks exactly like the physical phone and multi view where you can see and control multiple phones at the same time.

A capture feature grabs a screenshot of the Cisco phone which is saved to a jpg file as well as copied to the clipboard, making development of training materials with actual screen images quick and easy.

VoIP Integration Phone Remote allows you to take control of a Cisco phone from anywhere with network connectivity.
Key strokes are sent to the phone which are interpreted as if the user had pressed the key on the actual phone. Screen updates show the screen as displayed on the device.

Choose from two methods to select and control a phone.

• With a Call Manager /Express End User that has device association you can control the phone via its IP address.
• With a Call Manager Admin user that has AXL permissions search right from within Phone Remote for a phone using it’s Extension, Description or MAC address. Call Manager Express XML User can search by Extension, or MAC Address.

A Call Me feature allows you to configure a destination phone number, with a single click the remote device will call you on speaker phone.
A Capture feature grabs a screenshot of the Cisco phone which is saved to a jpg file as well as copied to the clipboard, making development of training materials with actual screen images quick and easy.
This utility is great for troubleshooting remote site features like conferencing and call routing. Help desk users enjoy that they can control the actual phone and see the phone screen when troubleshooting or training end users.
Per User Licensing is based on the individual installation on a single workstation, individual user license is tied to a single computer however hardware activation can be easily deactivated to allow activation on another computer. Per Cluster licensing allows unlimited users tied to your cluster(s). Server Licensing is perfect for the NOC environments where multiple users access a single terminal server. Integrator Licensing which allows for unlimited users and clusters for use within your organization only.

Listen to the audio from the remote device.

• With the optional Remote Audio license, Phone Remote has the ability to listen to the audio from the remote device.
• Choose to play the audio through your computer speakers or at a local phone.

Phone Remote Downloads

Supported Phone Models :

• 794x, 796x, 797x, 7921-7926, 69xx, 78xx, 88xx, 89xx, 99xx, 7937 (View and Control) IP Communicator & Cius (Remote Control only)

System Requirements:

• Call Manager (All versions from 3.x to Current), Call Manager Express
• Any current Windows desktop or server platform (10, Server 2012 or greater) Microsoft Dot Net 4.5 or greater
• End User phone credentials or Call Manager administrator credentials